Privacy policy
Privacy Policy
At Lashes by Ingrid, we take the privacy and security of your personal information seriously. In this Privacy Policy, we explain how we collect, use, and protect the information you provide to us when visiting our website and using our services.
Data Collection: We receive and collect information that you enter on our website or otherwise provide to us. This includes your IP address (Internet Protocol address) used to connect your computer to the Internet, your login, email address, password, computer and connection information, as well as your purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to particular pages, information about page interactions, and methods used to exit the page. Additionally, we collect personally identifiable information such as name, email address, password, communications, payment details, comments, feedback, product reviews, recommendations, and personal profiles.
Use of Information: We utilize the collected information for the following purposes:
- Providing and operating our services.
- Offering continuous customer support and technical assistance to our users.
- Contacting visitors and users with general or personalized service-related communications and promotional messages.
- Creating aggregated statistical data and other aggregated and/or inferred non-personal information that we or our business partners may use to provide and improve our respective services.
- Complying with all applicable laws and regulations.
Data Privacy and Security: Your personal data is stored on secure servers and protected through technical and administrative security measures against unauthorized access, misuse, or disclosure.
Our website is hosted on the Shopify platform, which adheres to security and privacy standards. Your data may be stored in Shopify's secure data storages and their applications.
Payment Gateways: We use secure and trusted payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS). These payment gateways process your credit card information securely and confidentially.
Communication: We may contact you to provide information about your account, resolve issues with your account, settle disputes, collect fees or outstanding payments, solicit your opinion through surveys or questionnaires, send updates about our business, or contact you for the enforcement of our User Agreement, applicable national laws, and any agreements we have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
Changes to the Privacy Policy: We reserve the right to modify or update our Privacy Policy at any time. Changes will take effect immediately upon being published on our website. We recommend reviewing this policy regularly to stay informed about the protection of your information.
Accessing and Correcting Personal Data: If you wish to access, correct, change, or delete your personal data, please contact us via email at info@lashesbyingrid.ch. We will be happy to assist you and address your requests.
At Lashes by Ingrid, we are committed to preserving the privacy and security of your personal information. We value your trust in us and strive to provide you with a secure and satisfactory experience when using our services.